We'd love to hear from you.
You can reach customer service by email firstname.lastname@example.org or facebook messenger Monday-Friday from 9:00am to 5:30pm GMT
JOIN OUR ‘RETURN. REFILL. REPEAT’ REVOLUTION
You can send your empty refills back to us (you need to pay for poastage) - we'd recommend reusing the packaging your Potion Paris favourites arrived in, or packing it with a little newspaper to protect the glass bottles.
RETURN & REWARD
Return 10 of your empty Potion Paris fragrance refills to us and we’ll reward your contribution to reducing global waste by giving you a voucher for a FREE refill box of your choice - you just pay for postage.
Once you have 10 empty vials send us an email to email@example.com with the subject “Return, refill, repeat” along with your full name. We will reply with address where you post your bottles back to.