We'd love to hear from you.
You can reach customer service by email email@example.com or facebook messenger Monday-Friday from 9:00am to 5:30pm GMT
Head office Address
Potion Paris LTD, Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX
JOIN OUR ‘RETURN. REFILL. REPEAT’ REVOLUTION
You can send your empty refills back to us (you need to pay for poastage) - we'd recommend reusing the packaging your Potion Paris favourites arrived in, or packing it with a little newspaper to protect the glass bottles.
RETURN & REWARD
Return 10 of your empty Potion Paris fragrance refills to us and we’ll reward your contribution to reducing global waste by giving you a voucher for a FREE refill box of your choice - you just pay for postage.
Once you have 10 empty vials send us an email to firstname.lastname@example.org with the subject “Return, refill, repeat” along with your full name. We will reply with address where you post your bottles back to.