WHAT ARE YOUR
Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed. Cut-off for daily delivery dispatch is 2pm.
|DELIVERY OPTIONS||DELIVERY TIMES||DELIVERY COST|
|Standard UK Delivery (2-5 days)||2-5 Working Days for orders up to £49.99||£2.99|
|Standard UK Delivery (2-5 days)||2-5 Working Days for orders over £50||FREE|
|Next WORKING DAY DELIVERY (Orders before 1pm)||Order by 1pm Monday to Friday to receive your order the next day. Orders up to £49.99||£6.99|
|Next WORKING DAY DELIVERY (Orders before 1pm)||Order by 1pm Monday to Friday to receive your order the next day. Orders over £50||£3.99|
|Standard International||5-10 working days (Excludes Sat/Sun)||£19.99|
DO I HAVE TO PAY CUSTOMS ON MY ORDER?
Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Potion Paris. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
WHAT IF I HAVE NOT RECEIVED MY ORDER?
If you have not received your order, the first thing to do is use thr tracking information that was provided when your order was dispatched. This will tell you the status of your delivery. If it has been delayed you can get in touch with the courier to query the delay. Failing this, you can contact us at email@example.com and we will investigate the delivery with the courier.
For orders above £50 or more than two
COMPLIMENTARY GIFT WRAPPING
For all our boxsets. Starter Collection, Starter Set, Collection No.1
Our £15 Discovery Kit comes with a £15 Gift Card to redeem of your purchase!